Guide: How to Reopen Your Hair Salon, Spa, or Beauty Center after COVID-19 by L’Oréal Professional

Guide: How to Reopen Your Hair Salon, Spa, or Beauty Center after COVID-19 by L’Oréal Professional

Given the growing interest of hairdressing professionals in preparing for the reopening of salons, in the new context imposed by the Covid-19 pandemic,  L’Oréal Professional Products declares: "We have wanted to contribute by collecting the available information, published in different sources", developing, among the different measures of support for the sector developed by the division of the famous firm L’Oréal, a Guide to Safety and Hygiene in the Salon of Hairdressing. "All of the recommendations contained in this guide are subject to possible changes based on government decisions that are being made in the coming days," the company states.

To whom is addressed Safety and Hygiene Guide in the Hairdressing Salon prepared by the L'Oréal Professional Products Spain Division

To all professionals, owners and/or salon managers, with the aim of providing the information that the government has dictated and that can be useful for the implementation of safety and hygiene measures for hairdressing salons.

Attention! This document does not replace in any case the recommendations of the, which must prevail at all times "We have simply wanted to consolidate all the information available in the same document", says L’Oréal Professional Products.

1) Modify the organization of the room

RESPECT THE SOCIAL DISTANCE OF SAFETY
The recommendation of the health authorities today is to respect, whenever possible, the social distance of 6 feet. We share below the measures that can be implemented to ensure that this distance is respected from customer to customer, and from employee to employee. Obviously, during the service of the hairdresser to the client that distance cannot always be maintained, and hence the obligation to use a protective mask. To properly respect the rules of social estrangement, it is necessary TO ORGANIZE THE FLOW OF PEOPLE in the room.

» To attend exclusively by appointment to reduce the number of people in the hairdressing salon. » Adapt opening hours and organize staff turnover according to the new capacity needed to ensure that social distance." Reorganize work areas. In the vanity and headlight area leave an empty position between client and customer." Arrange staff rotation in the rest area and/or in the lab area» If you want to maintain a waiting area, you must ensure that your surface is large enough to maintain the safe distance. If you can't, your customers will have to wait outside if they arrive before the appointment or if the previous service doesn't end up on time.

ADAPT THE REGULATIONS TO THE ENVIRONMENT OF THE HAIRY ROOM
In accordance with the regulations of prevention of occupational risks, it is necessary to indicate visibly for employees and customers all the safety and hygiene measures applied in the salon.

CUSTOMER RECEPTION

  • Receive the customer keeping the safety distance.
  • Provide a mask if it is not wearing it.
  • Ensure the disinfection of your hands by offering hydro alcoholic gel.
  • In case of carrying with you jacket or coat, cover it with plastic protector before storing it at reception.
  • Withdraw the offer of snacks, pastas, candies or coffees. Have only water available to the customer, preferably in individual bottles.
  • If you have a water dispenser, use disposable cups and disinfect the pump several times a day.
  • Remove all easy-to-touch items, such as magazines, tablets, or information catalogs.

To properly respect the rules of social estrangement, it is necessary to organize the flow of people in the classroom

DIAGNOSTICS
Diagnostic tools such as camera, tablets etc. can only be used by the hairdresser and should be disinfected after each use.

LAVACABEZAS
Leave a free puzzle wash between client and client to keep the safe distance.

TABLERS
Leave a free vanity between client and customer to maintain the safety distance of 2 meters.

RETAIL AREA
Remove all testers.

THE RETAIL SPACE WILL ONLY BE MANIPULATED BY THE STILISTA
COLLECTION AREA/BOX» Avoid cash collection In case you have to do it, do not do so with direct contact, but by a container where the customer can leave the money.» Avoid the use of paper agenda As much as possible use software for agenda management.

2) New standards for the hygiene and safety of people

PROMOTE HAND WASHING

It is recognized that one of the most important things to prevent the Covid 19 from spreading is to keep your hands clean and disinfect them frequently.

When should we wash our hands?

  • Always before and after working with a client.
  • After touching money credit cards, railings, knobs, or door handles.
  • Before touching your mouth, nose, or eyes.
  • When your hands are contaminated with respiratory secretions, such as after coughing or sneezing.
  • Before and after putting on or removing gloves and masks.
  • Always before and after using the bathroom, eating, drinking.

CLEANING HANDS WITH HYDRO ALCOHOLIC GEL

  • Perform hand hygiene in front of your customer to show you that hygiene is a priority.
  • Offer your customers the opportunity to clean their hands by providing gel at their fingertips at different points of their tour in the salon. At the entrance of the lounge, so that it is mandatory to use it on arrival and also at the exit. At the counter, cash/collection area. In the waiting area. In the toilet area.
  • Encourage the use of a hand-disinfection solution, even if you use your own gloves.

OTHER MEASURES TO ENSURE HAND HYGIENE

To make these rules easier and more effective, it is best to have your hair up and avoid wearing jewelry or make-up nails.

  • Do not touch the face, nose or facial environment (if you do, you have to disinfect your hands again.
  • Cover when sneezing or coughing with the inside of the elbow or upper arm.
  • Cover mouth and nose with a tissue or paper towel when sneezing or coughing.
  • Discard used tissues or towels from paper in a dumpster with plastic bag, then wash your hands thoroughly.

USING A MASK FOR SALON EMPLOYEES

  • Masks are recommended when the 2 meter interpersonal safety distance cannot be guaranteed.
  • Masks are effective only when used in combination with frequent hand cleaning with an alcohol-based hand sanitizer or soap and water.
  • If you wear a mask, you should know how to use it and dispose of it properly.

FOR CUSTOMER:

  • You can also provide a mask to your customers to increase the level of protection during jobs.
  • It is preferable to use a mask with ear support, to keep it in place and to interfere as little as possible during the service.

Perform hand hygiene in front of your customer to show you that hygiene is a priority.

HOW TO USE/REMOVE A MASK CORRECTLY

  • Before putting on a mask, clean your hands properly with an alcohol-based hand sanitizer, or soap and water.
  • Cover the mouth, nose and chin with the mask and make sure there are no spaces between the face and the mask.
  • Avoid touching the mask during use In case of touching it, wash your hands with an alcohol-based hand sanitizer, or soap and water.
  • Do not hang the mask from the neck and do not place it on the head.
  • Replace the mask with a new one as soon as it is wet and not reuse the ones for single use.
  • To remove the mask remove it from the fasteners (do not touch the front of the mask) and dispose of it immediately in a dumpster with lid and plastic bag.
  • Clean your hands with hydroalcoholic gel or soap and water.

GLOVE USE:

  • The use of gloves should not, under any circumstances, replace frequent hand washing and can create a false sense of safety.
  • Handwashing is a more effective measure to create a protective barrier against infection than the use of disposable gloves.

UNIFORM CARE

UNIFORM OR WORK CLOTHES

» Do not wear street clothes.» Wash the work uniform daily at 60o 90o C.» At the end of the working day, remove your work uniform or clothing and put it in a plastic bag for transport." DO NOT USE BANDOLERAS to carry the working instrument.

Shoes

» Do not wear street shoes, but specific shoes to wear at work, which should be kept in the salon.» Ideally use washable footwear.» Frequently wash at 60o 90o C.» Do not wear street clothes." Wash the work uniform daily at 60oC.» At the end of the working day, remove your work uniform or clothing and put it in a plastic bag for transport.

The use of gloves should not, under any circumstances, replace frequent hand washing and can create a false sense of safety.

CUSTOMER CARE

DISPOSABLE MATERIAL FOR THE CUSTOMER

» Whenever possible, opt for disposable materials (protects collars, towels) to avoid contamination. Renew the material for each customer." The storage place of this material must be kept clean, in a dry and enclosed space." Throw the disposable material in a container with lid and inner plastic bag after each use.

NON-DISPOSABLE MATERIAL

» Use freshly washed material for each customer be it robe, coat or towel, always should be in perfect condition of cleanliness).» Avoid shaking towels, layers or any other non-disposable material before placing them in the washing machine." Deposit them after each customer in a bucket with a plastic bag inside, to take them to the laundry area." Have a forecast of more towels and non-disposable materials, to be prepared » These materials should always be washed after each use at 60o 90o C and kept clean in an enclosed place (until used).
 » Whenever possible, opt for disposable materials (protects collars, towels) to avoid contamination. Renew the material for each customer." The storage place of this material must be kept clean, in a dry and enclosed space." Throw the disposable material in a container with lid and inner plastic bag after each use.

3) New guidelines for salon hygiene

CLEANING WORK TOOLS
Use disposable material and tools as much as possible. Each stylist must have his or her own work material.

  • 1 hairdresser-1 clean tool kit-1 client (scissors, clips, brush, hair products, etc.).
  • Create a routine of cleaning and disinfecting hands and tools after each service.
  • Prepare all material tools for your client not to share tools between customers or different hairdressers during service.
  • After use, you can place them for example, in a tray or container (plastic or stainless steel) to control them and then clean disinfect the tools and tray or container.
  • Keep clean clean tools sanitized in a clean place closed until the next use.
  • It is recommended NOT TO USE BANDOLERA to carry the tool during this time, to ensure
  • Disinfection.
  • Containers, trays or containers used for storing tools or products must also be cleaned and disinfected.

GENERAL RECOMMENDATIONS FOR CLEANING SPACES

  • Ventilate the spaces frequently for at least five minutes.
  • For cleaning and disinfection of spaces, use gloves.
  • Perform at least twice a day cleaning ALL SPACES with water and soap for frequent contact surfaces Cleaning removes germs, dirt and impurities and it is important that there is a good cleaning before disinfection with bleach.
  • After the use of the spaces and handling of materials always proceed to cleaning with disinfectant dissolution. Use disinfectants that we will find in supermarket, approved by the government. In the case of contracting the services of bactericidal, fungicide, virucida disinfection companies that must have specialized personnel, registered companies must be used.
  • Always start cleaning from the farthest part of the departure area.
  • Clean fabrics at least 60 90oC.
  • Check and clean air ventilation systems.
  • Use of bins (in the different spaces of the living room, with lid and pedal for opening with foot). Always use plastic bags
  • Avoid the use of brooms, as it lifts the particles, and choose as much as possible vacuum cleaners or mps.

It is best not to share products or tools during the service between stylists serving different customers. If necessary, disinfect the external packaging before.

CLEANING THE DIFFERENT SPACES OF THE HAIRDRESSER'S ROOM AFTER EACH SERVICE

INPUT/RECEPTION
» Keep the entrance door open as much as possible to prevent handling when opening or closing it.» Disinfect every time we receive a customer the so-called 'hot zones' knobs, railings, handles.

WAIT AREA
» Prevent people from waiting in that area or ensure the minimum distance of 2 meters.» Remove magazines, catalogs, tablets or any non-essential material.

RETAIL AREA
» Clean the shelves with soap and water at least 2 times a day.» Disinfect after handling all products.

PERSONAL REST AREA
» Provide disposable cutlery if needed.» Maintain the safety distance of 2 meters.

PACKAGES
Always clean and disinfect the external packaging after each use with a customer (pay attention to easy-to-touch parts such as the applicator

PRODUCT (CHAMPÚS, MASCARILLAS, GELES)
Wash hands before using and applying a product, or use as much as possible disposable tools such as spatulas to take the product from a jar or even a tube, avoiding touching the product and the applicator. It is best not to share products or tools during the service between stylists serving different customers. If necessary, disinfect the external packaging before.

It is preferable to use a mask with ear support, to keep it in place and to interfere as little as possible during the service.

CLEANING THE DIFFERENT SPACES OF THE HAIRDRESSER'S ROOM AFTER EACH CLIENT

LAVACABEZAS
Protect the neck area that is in contact with the transparent film washer that we will renew after each use

ORITIES
» Keep surfaces completely empty.» Disinfect the space after each client.

TOILETS
» Arrange disposable hand drying paper.» Having a sign on the guidelines for proper hand washing." Disposable toilet protectors are recommended.

COBRO/BOX AREA
» Disinfect all materials, after each use.

WASTE MANAGEMENT

  • All dumpsters must have an internal plastic bag.
  • Trash containers must have a lid and pedal for opening with your foot to avoid opening them with your hands.
  • Remove all plastic bags daily or even more if it is necessary to close the bag avoiding touching the inside and contents, and throw it properly in the place intended for it.
  • Renew the plastic bag, clean the trash cans and disinfect at least the parts that can be touched.
  • Do not forget to wash your hands with soap and water or always use a hydroalcoholic gel when finished. (always follow the instructions to wash your hands properly.

RECEIVING ORDERS FROM SUPPLIERS

  • The dealer must leave the box(s) on the floor of the entrance area (NEVER DELIVER THEM IN HAND).
  • Handle the order with gloves.
  • Disinfect the box or plastic with dissolving of bleach.

MATERIALS THAT CAN'T BE MISSING

  • Garbage bags.
  • Trash bins with lid and foot opening.
  • Gloves.
  • Masks.
  • Hydroalcoholic gels.
  • Disposable scarves.
  • Paper towels for drying hands.
  • Bleach for preparation of Disinfectant Dissolution.
  • Hand soap.
  • Indicative posters on the safety and hygiene measures adopted by the salon as recommended by the health authorities.

Disposable wipes or disposable tissues with alcohol after cleaning should be thrown into a specific dumpster without other materials.

RECOMMENDED MATERIALS

  • Disposable towels for drying hair.
  • Disposable plastic layers.
  • Protective bags for customers' clothes.

SAFETY RECOMMENDATIONS

  • Always follow the manufacturer's instructions Do not use pure alcohol, use hydroalcoholic solutions around 70.
  • Do not use disinfectant solutions, hydro-alcoholic gels or alcohol wipes on a hot surface.
  • Do not use disinfectant solution directly on a surface, apply it to a cloth and clean it with it afterward.
  • Do not spray alcohol directly on electronic components. Disposable wipes or disposable tissues with alcohol after cleaning should be thrown into a specific dumpster without other materials.
  • Attention and alcohol may react with oxidizers H 2 or 2.
  • Throw away the empty container of alcohol disinfectant separately and closed.
  • Store these products always closed, away from hot sources (heating following the manufacturer's instructions.
  • If any stylist has symptoms, tell your community care phone about Covid-19.

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